Returns & Exchanges
We want you to feel confident and comfortable in your JOLYN gear, which is why we offer a 30-day window for returns and exchanges on all unwashed and unworn items with original tags attached. Whether the fit isn't right or you've changed your mind, our streamlined process ensures you get back to the water as quickly as possible.
Start Your Return
Visit our online returns portal and enter your order number and zip code to initiate the process and select the items you wish to send back.
Choose Your Option
Select whether you would like a refund to your original payment method, a store credit, or a direct exchange for a different size or color.
Print and Pack
Download and print your prepaid shipping label, then securely pack your items in their original packaging to ensure they arrive safely at our warehouse.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking number handy; we will notify you once your return has been processed and your refund or exchange is on its way.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing